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Job title: Desktop Support Technician
Company: nLeague
Location: Richmond, VA
Salary Type:
Expected salary:
Min Salary:
Max Salary:
Job date: Tue, 02 Jul 2024 22:52:08 GMT
Date Posted: Tue, 02 Jul 2024 22:52:08 GMT
Job description: Sr Desktop Support TechLocation: Richmond, VADuration: 12+ monthsClient: VA TAXJob Id: 741389100% ON SITE from Day One
Parking not provided for contractorsPer Mgr: Interviews will be a combination of PHONE (first) and then IN PERSON if there is interest.ABOUT THE ROLE
Virginia Tax seeks qualified resources to be responsible for responding to queries on the phone, via email, in person, or through remote access.
Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
Training computer users.
Training other staff on troubleshooting and diagnosing problems.
Writing and editing documentation about troubleshooting and diagnosing problems.
Gaining feedback from customers to improve training methods.
Writing and editing training manuals.
Running reports and analysing common complaints and problems.
Troubleshooting VPN, Networking, and ISP problems.
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https://jobviewtrack.com/en-us/job-1b1341694817041a480400301d111e081754543c0c104245544e4405016c631153081c0e1e473655041806015e2969484e0c0107441d410d48321b17154f061c6b374f58565942144f3a4217480d010207060b22200d0a1b44425e444c0a6e5c1547175a/f14e5b78244c6826328a48d8925ab4fc.html?affid=e5560a6a750fc3396f98cacb334ab138